An important message from NCRVA regarding coronavirus (COVID-19).

COVID-19 & Your Appointment
Northern California Retina Vitreous Associates logo for print
  • Daly City: 650-994-2100
  • San Mateo: 650-340-0111
  • Mountain View: 650-988-7480
  • Monterey: 831-373-6280
  • East San Jose: 408-251-3500
  • West San Jose: 408-356-8818
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COVID-19 & Your Appointment

As we work together to contain the spread of COVID-19, Northern California Retina Vitreous Associates remains committed to protecting the health and safety of our patients and the community. Our primary obligation is to protect the vision of our patients. However, we are balancing that with the obligation to our community at large and are seeing patients using the following practice guidelines.

Established Patients

We are continuing to see patients who are receiving on-going treatment for vision-threatening conditions. We will be actively identifying and rescheduling any patient visits that do not have scheduled treatments or are not considered high priority from a medical risk standpoint. If you have questions regarding your appointment or the timing of your appointment please do not hesitate to call us.

New Patients

If you are a new patient to us, the date available for your consultation appointment may vary depending on the urgency of your retinal condition. At this time, we are only seeing new patients who have urgent, time-sensitive issues, and based on the determination of the doctor who refers you to our care, if you have a non-urgent condition, you will be advised to schedule your visit for a future date in order to avoid unnecessary risk to you and others.

Please Call Ahead

If you are feeling ill or are exhibiting signs and symptoms, such as fever, cough, shortness of breath, or abdominal symptoms such as cramping and diarrhea, please call us ahead of time and notify us of this.

Contact Precautions

During your visit, you will be greeted by staff and doctors wearing face masks. Please do not be alarmed - our physicians and staff are in good health or have been asked to stay home if experiencing symptoms of illness. For the protection of our vulnerable patient population, all doctors and staff with direct patient contact are wearing face masks and medical gloves while at work. In addition, our staff will continue, as usual, to disinfect patient contact surfaces in the examination rooms between every patient visit. Patients will also be appropriately spaced in the waiting areas to maintain social distancing.

Surgeries

At this time, all surgeries other than emergencies are being postponed. If you have an upcoming surgery scheduled and you have not yet heard from us, we will be contacting you soon, or you can feel free to contact our office. Depending on the urgency of your retinal condition, your surgery may need to be rescheduled. Thank you for your continued cooperation as we endeavor to do what is best for our patients and our community. Please do not hesitate to call us if you have any questions or concerns.